Supermax Opencart POS Twilio extension is an add-on of the Point of Sale Module. To use this module you must have to install Point of Sale (POS).

Support Policy

Support Time

Monday - Friday

9:30 to 18:30

GMT +5:30 Time Zone

Please always provide a detailed problem description with admin access to the store and FTP.

All 3 points in the same order:

• Store Admin Details
• FTP Account Details
• Detailed Problem Description

Remember to backup files and database before, because sometimes some settings can be changed. After backup please don’t change anything in store.

Extension support includes:

• Availability of the agent to answer questions only extension-related
• Answering technical questions about item’s features
• Assistance with reported bugs and issues

However, Extension support does not include

• Free Customization services
• Installation services
• Updation Services
• web hosting or server configuration/services

NOTE- Extension Purchase doesn't include the free installation service. But the installation guide and steps in detail come with the extension zip, you can go through the readme.MD file and can do the installation easily. If you want to install the extension by us then you need to avail of the paid installation service which needs to be paid separately. Please mail us to [email protected] for installation or customization(paid service).

NOTE- In order to fix your issues we will need your web store admin + FTP credentials. Once we finish up the work you can change your credentials. Supermax POS terminal source code will not be provided and Supermax POS terminal build will be provided respectively to the Magento installed website, after the purchase. Please share your Magento installed website link to [email protected], to get the terminal build. A sub-domain must be used to placing the POS terminal build to avoid domain storage and cache. Sub-domain must have HTTPS enabled if Magento installed store has HTTPS-enabled.