Supermax Point of Sale RMA extension is an add-on of the Supermax point of Sale Module. To use this module, you must already have purchased and installed Supermax Magento2 Point of Sale (POS).

Supermax Point of Sale RMA-Return merchandise Authorization that helps the POS user/cashier, to place the return of the customers' products on the POS terminal. This module allows Admin to organize a system to request a return without any effort. With the help of this module, the POS user can place the return of the products within the admin specified time limit.

Key Features

• Admin can create unlimited return reasons, Item conditions, Resolutions, status, and custom fields for placing the return.
• Admin can manage the return requests.
• Admin can set resolution period i.e Maximum time period (in days) for RMA after placing order.
• Admin can set the complete status for return requests.

Demonstration

• POS Terminal

        Click Here (user: demo  pass: demo123)

• Admin End

        Click Here (user: demo  pass: demo123)

Support Policy

Support Time

Monday - Friday

9:30 to 18:30

GMT +5:30 Time Zone

• You get free 3 months of technical support included
• You can buy 6 or 12 months extended support agreement
• For issues, please create a ticket or send an email to [email protected]

Please always provide a detailed problem description with admin access to the store and FTP.

All 3 points in the same order:

• Store Admin Details
• FTP Account Details
• Detailed Problem Description

Remember to backup files and database before, because sometimes some settings can be changed. After backup please don’t change anything in store.

Extension support includes:

• Availability of the agent to answer questions only extension-related
• Answering technical questions about item’s features
• Assistance with reported bugs and issues

However, Extension support does not include

• Free Customization services
• Installation services
• Updation Services
• web hosting or server configuration/services

NOTE- Extension Purchase doesn't include the free installation service. But installation guide and steps in details come with the extension zip, you can go through the readme.MD file and can do the installation easily. If you want to install the extension by us then you need to avail the paid installation service which needs to be paid separately. Please mail us to [email protected] for installation or customization(paid service).

NOTE- In order to fix your issues we will need your web store admin + FTP credentials. Once we finish up the work you can change your credentials. Supermax POS terminal source code will not be provided and Supermax POS terminal build will be provided respectively to the Magento installed website, after the purchase. Please share your Magento installed website link to [email protected], to get the terminal build. A sub-domain must be used to placing the POS terminal build to avoid domain storage and cache. Sub-domain must have https enabled if Magento installed store has HTTPS-enabled.